Terms of Conditions

These Terms of Conditions ("Terms") form a legally binding agreement between VyrlOne, operated by VyrlOne Tech LLP, a company incorporated under the Companies Act, 2013, having its registered office at C 475, Sec 2, Chitrakoot, Vaishali Nagar, Jaipur - 302021, Rajasthan ("VyrlOne", "we", "us", "our"), and any person or entity that registers on, accesses, or uses the platform at vyrlone.com and its associated applications (the "Platform"), whether as a Brand ("Brand"), a Content Creator ("Creator"), or a Visitor (together, "you" or "User").

By creating an account or otherwise using the Platform, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Platform.

• •"Campaign" means a collaboration opportunity posted by a Brand describing deliverables, compensation (Paid and/or barter), timelines, contract and usage rights sought.
• •"Campaign Agreement Contract" means the binding contract formed between a Brand and a Creator through the Platform once a Creator is selected and both parties sign, governing the specific terms of that Campaign.
• •"Content" means any photo, video, text, audio, or other material created or delivered by a Creator in connection with a Campaign.
• •"Company Escrow" means the holding of Campaign funds by VyrlOne or its payment partner pending satisfaction of release conditions under Section 8.
• •"Platform Fee" means the service fee charged on Campaign payments, and "Subscription Fee" means the recurring fee charged for account tiers, each as published on our Pricing page from time to time.

• •You must be at least 18 years old and capable of entering into a binding contract under the Indian Contract Act, 1872 to register on the Platform.
• •You must provide accurate, current, and complete information, including for identity verification (KYC), and keep it updated.
• •Creators must complete identity verification by uploading PAN and identity documents (such as Aadhaar front/back images) through the Platform before listing or receiving payments. Documents are reviewed by our team. We collect only what is necessary for KYC and legal compliance, as described in our Privacy Policy.
• •You are solely responsible for safeguarding your account credentials and for all activity under your account, and must notify us immediately at support@vyrlone.com of any unauthorized use.
• •One Brand or Creator may not operate multiple accounts to circumvent Campaign limits, fees, or platform rules.
• •We may suspend or terminate accounts that provide false information, fail KYC, or otherwise violate these Terms, following the process in Section 19 where practicable.

VyrlOne is a technology platform that helps Brands and Creators discover each other, negotiate, contract, deliver, and get paid for influencer marketing collaborations.

VyrlOne is an intermediary as defined under Section 2(1)(w) of the Information Technology Act, 2000, and is not a talent agency, employment agency, or party to the underlying commercial relationship between a Brand and a Creator, except to the limited extent that VyrlOne provides Company Escrow, contracting, and dispute-support tools described in these Terms.

We do not guarantee campaign outcomes, follower growth, sales, engagement, or any other result. Availability of features may depend on third-party platforms (such as Instagram or YouTube) and is subject to change outside our control.

Creators may voluntarily connect Instagram, Facebook, and/or YouTube accounts to display read-only performance metrics for verification purposes. Connection is optional unless a specific Campaign requires it.

• •Instagram: Via Meta Instagram Login, for read-only business account data (username, followers, media count, reach, and engagement metrics).
• •Facebook: Via Meta Facebook Login for Business, for Pages you administer.
• •YouTube: Via Google OAuth (youtube.readonly scope), for channel-level statistics.

VyrlOne never posts, edits, deletes, or messages on your behalf through these connections, and does not access private messages or data beyond what is listed above.

You represent that you own or are authorised to connect each account and that displayed statistics are accurate; misrepresenting audience size or engagement, or connecting accounts you do not control, is prohibited.

You may disconnect at any time in account settings; VyrlOne is not responsible for outages, API changes, or data unavailability caused by Meta, Google, or other third parties.

• •Brands and Creators pay Subscription Fees according to the tier selected, as published on the Pricing page (currently: Brand — Starter, Growth, and Advance Scale plans; Creator — Free, and paid tiers with additional campaign slots, tools and profile features).
• •A Platform Fee, calculated as a percentage of the Campaign payment according to your subscription plan (currently 8%–10%, as published on the Pricing page), and displayed to both parties before the Campaign Agreement is signed, applies to payments processed through the Platform.
• •All fees are exclusive of applicable taxes (including GST), which will be added at the prevailing rate.
• •Subscription Fees are billed in advance and are non-refundable in case of 1 month subscriptions however for 3/6 months subscriptions there can be an exception where required by company policy or expressly stated by the customer (Brand/Creator). Downgrading or cancelling a subscription takes effect at the end of the current billing cycle.
• •VyrlOne may revise fees prospectively with at least 30 days' notice; the revised fees will not apply to Campaigns already funded in Company Escrow.

A Brand posts a Campaign describing the brief, compensation, timeline, and usage rights sought.

Creators apply, and once a Brand selects a Creator, the Platform generates a Campaign Agreement Contract reflecting the agreed terms, which becomes binding on both parties once signed.

VyrlOne provides the contracting template and infrastructure but does not draft, negotiate, or become a party to the Campaign Agreement, and encourages both sides to review terms carefully, particularly on usage rights (Section 10), timelines, and compensation, before signing.

• •For Paid Campaigns, the Brand must fund the agreed amount into Company Escrow, held by VyrlOne's payment partner Cashfree, before the Creator is required to begin work as agreed by the parties in writing in the Campaign Agreement Contract.
• •Once Content is approved, VyrlOne releases payment to the Creator's linked payout account within 7 business days, less applicable Platform Fees and taxes.
• •If a Creator fails to deliver agreed Content within the Campaign timeline (plus any agreed grace period) without reasonable cause, the Brand may request a refund of the Company Escrowed amount, which will be processed within 5–7 business days, subject to Section 9 for Barter Campaigns.
• •Disputes over content quality or brief compliance that the parties cannot resolve directly may be escalated to VyrlOne's support team for a non-binding recommendation; this does not limit either party's legal remedies.

Where a Campaign involves a Brand shipping a product to a Creator in lieu of, or in addition to, Paid or Barter Collaboration, the Creator agrees to deliver the agreed Content within the Campaign timeline.

If a Creator receives the product and becomes unresponsive or fails to deliver Content within the timeline (plus a 7-day cure period after a reminder from VyrlOne), the Brand may file a Ghost Protection claim.

On verification, VyrlOne will facilitate recovery of an amount equal to 50% or Rs. 1000 whichever is less, of the declared product cost from the Creator, which may be deducted from the Creator's future payouts, wallet balance, or otherwise recovered as permitted by Company Policy.

VyrlOne will make reasonable efforts to contact the Creator before processing a claim and will not process a claim where the Creator shows a genuine reason for delay communicated in good time.

• •Creators retain all ownership and intellectual property rights in Content they create. Nothing in these Terms transfers copyright ownership to VyrlOne or the Brand unless Content Rights are purchased by the Brand.
• •By completing a Campaign, the Creator grants the contracting Brand a licence to use the Content strictly as specified in that Campaign Agreement (including platform, duration, territory, and whether usage is organic-only, paid/whitelisted, or includes broader commercial use).
• •Unless the Campaign Agreement expressly states otherwise, the default licence granted is limited to organic, non-paid use on the Brand's own social channels for 12 months from delivery. Any paid promotion, whitelisting, usage in advertising, or use beyond this default scope requires separate, additional agreement and compensation.
• •Brands are responsible for ensuring Campaign briefs do not require Creators to produce content that infringes third-party intellectual property, and Creators are responsible for ensuring the Content they submit does not infringe any third party's rights.
• •VyrlOne may remove Content from the Platform (not from a Creator's own social channels) that violates these Terms, applicable law, or our community standards, following the notice process in Section 13 where practicable.

• •Deliver Content that genuinely reflects the Creator's own experience and complies with the Campaign brief and agreed timeline.
• •Not use bots, purchased followers, engagement pods, or other artificial means to inflate metrics displayed on the Platform.
• •Comply with applicable advertising disclosure requirements, including ASCI's Guidelines for Influencer Advertising on Digital Media (e.g., clear #ad/#collab/#sponsored disclosure) and platform-specific branded content tools.
• •Not make claims about a Brand's product that the Creator has not verified or that the Brand has not authorised, particularly for regulated categories (health, finance, etc.).

• •Provide a clear, lawful Campaign brief and fund Company Escrow (for Paid Campaigns) before requiring the Creator to begin work.
• •Review and respond to submitted Content within the timelines in Section 8, and request only revisions reasonably consistent with the original brief.
• •Not request Content that is unlawful, infringing, defamatory, or that misrepresents the product, and not require a Creator to make claims the Creator has not been given accurate information to support.
• •Use Content only within the licence scope agreed in the Campaign Agreement, and not use a Creator's personal data obtained through the Platform for purposes outside that Campaign without consent.

• ×Circumventing the Platform to transact directly with a Brand or Creator introduced through VyrlOne, in order to avoid Platform Fees, within 6 months of first being connected on a Campaign — this restriction does not apply to relationships that pre-date the Platform introduction or to renewals expressly agreed through the Platform.
• ×Creating fake accounts, misrepresenting audience data, or connecting social accounts you do not own or control.
• ×Uploading spam, malware, or malicious content, or attempting to reverse-engineer, scrape, or hack the Platform.
• ×Discrimination, harassment, hate speech, or any content or conduct that violates applicable law, including the Information Technology Act, 2000 and rules made thereunder.

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, VyrlOne has appointed a Grievance Officer (see Section 24) to receive complaints about Content or conduct on the Platform.

We will acknowledge complaints within 24 hours and endeavour to resolve them within 15 days, except where a shorter statutory timeline applies (for example, 36 hours for removal upon a valid court or government order, or 24 hours for certain categories of unlawful content).

The VyrlOne name, logo, software, and platform design are the property of VyrlOne or its licensors.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable licence to access and use the Platform for its intended purpose.

You may not copy, modify, or create derivative works of the Platform itself.

Each party agrees to keep confidential any non-public Campaign terms, rate cards, or business information shared through the Platform, and to use such information only for evaluating and performing the relevant Campaign, unless disclosure is required by law.

The Platform is provided "as is" and "as available."

To the maximum extent permitted by law, VyrlOne disclaims all warranties, express or implied, including fitness for a particular purpose and non-infringement.

We do not warrant that the Platform will be uninterrupted or error-free, or that any Campaign will achieve a particular result.

We are not responsible for the acts, omissions, or policy changes of third-party platforms such as Instagram, YouTube, Meta, or Google.

To the maximum extent permitted by law, neither party's aggregate liability to the other arising out of or relating to these Terms or use of the Platform will exceed the total fees paid by that party to (or, in VyrlOne's case, through) the Platform in the 6 months preceding the claim.

Neither party will be liable for indirect, incidental, special, consequential, or punitive damages.

These limits do not apply to: (1) a party's indemnification obligations under Section 19; (2) breach of confidentiality; (3) fraud or wilful misconduct; (4) infringement of the other party's intellectual property rights.

• •Creators agree to indemnify and hold VyrlOne and the relevant Brand harmless from claims arising out of Content that infringes third-party rights, misrepresented audience data, or breach of these Terms by the Creator.
• •Brands agree to indemnify and hold VyrlOne and the relevant Creator harmless from claims arising out of unlawful Campaign briefs, misuse of licensed Content beyond agreed scope, or breach of these Terms by the Brand.
• •Each party's indemnification obligation is subject to prompt notice, reasonable cooperation, and control of defence by the indemnifying party.

• •Either party may terminate their account at any time; obligations for Campaigns already in progress (including payment and licence obligations) survive termination.
• •VyrlOne may suspend or terminate an account for material breach of these Terms, fraud, or unlawful conduct, and will, where practicable, provide notice and a reasonable opportunity to cure before termination, except where immediate action is required to prevent harm or comply with law.

The following sections survive termination: Section 10 (Content Ownership), Section 16 (Confidentiality), Section 18 (Limitation of Liability), Section 19 (Indemnification), and Section 22 (Dispute Resolution).

Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, including natural disasters, internet or payment-network outages, government action, or third-party platform (e.g., Meta, Google) API or policy changes.

These Terms are governed by the laws of India.

The parties will first attempt to resolve any dispute through good-faith negotiation for 30 days.

If unresolved, the dispute will be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator appointed by mutual agreement, seated in Jaipur, Rajasthan, with proceedings conducted in English.

Subject to the arbitration agreement, the courts at Jaipur, Rajasthan shall have exclusive jurisdiction over any interim relief or matters not arbitrable.

We may update these Terms from time to time.

We will notify Users of material changes by email or a prominent notice on the Platform at least 30 days before they take effect.

Continued use of the Platform after that date constitutes acceptance of the revised Terms.

In accordance with the Information Technology Act, 2000 and rules made thereunder, the Grievance Officer for VyrlOne is:

• •Name: Sandeep Kumar
• •Email: support@vyrlone.com
• •Address: C 475, Sec 2, Chitrakoot, Vaishali Nagar, Jaipur - 302021, Rajasthan.

For all other queries about these Terms, contact support@vyrlone.com.

• •Relationship of parties: Nothing in these Terms creates an employment, partnership, joint venture, or agency relationship between VyrlOne, Brands, and Creators, who act as independent parties.
• •Assignment: VyrlOne may assign these Terms in connection with a merger, acquisition, or sale of assets. Users may not assign their rights without VyrlOne's prior written consent.
• •Severability: If any provision is held unenforceable, the remaining provisions continue in full force.
• •Entire agreement: These Terms, together with the Privacy Policy and any Campaign Agreement, constitute the entire agreement between the parties on the subject matter.